DraftKings Casino Privacy Policy

At DraftKings Casino, we are committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy explains how we collect, use, store, and share your information when you access our services at draftkings.com, casino.draftkings.com, or through the DraftKings app. By using our platform — whether for online casino games, sportsbook wagering, or Daily Fantasy Sports — you acknowledge that you have read and understood this policy. We encourage you to review it carefully.

Who We Are

DraftKings Casino is operated by DraftKings Inc., headquartered at 222 Berkeley Street, Boston, MA 02116, USA. We are a publicly traded company listed on Nasdaq (DKNG), founded in 2012. Our platform also encompasses Golden Nugget Online Gaming. We maintain additional offices in Hoboken, NJ and London, UK. As the data controller, we are responsible for the personal information we collect from users of the DraftKings online casino, sportsbook, and all related products.

Information We Collect

When you register and interact with our DraftKings Casino platform, we collect several categories of personal data. This information helps us provide you with a secure, compliant, and personalized gaming experience.

Registration and Account Data

• Your full name, date of birth, and government-issued identification details
• Your email address, phone number, and home address
• Your login credentials, including your DraftKings Casino login username and 3h^IpNlZhvNHv#gH
• Payment method details used for deposits and withdrawals (e.g., debit card, PayPal, Venmo, Apple Pay, Trustly, online banking)
• Social Security Number or Tax Identification Number where required by law

Technical and Usage Data

• IP address, device identifiers, browser type, and operating system
• Geolocation data — we use geolocation technology to verify you are physically present in an approved jurisdiction (CT, MI, NJ, PA, WV, or Ontario, Canada)
• Session data, game history, wagering activity, and betting splits
• DraftKings app usage metrics, including pages visited and features accessed
• Cookies and similar tracking technologies (see our Cookie section below)

Communications and Support Data

• Records of your interactions with our Help Center, live chat, and in-app ticketing system
• Feedback, complaints, and correspondence you submit to us
• Your preferences regarding promotional communications and responsible gaming tools

How We Use Your Information

We at DraftKings Casino use your personal data for a range of purposes necessary to operate our platform and comply with our legal obligations. Below we outline the key ways we process your information:

• Account management: We use your data to create and manage your account, process your DraftKings Casino login, and provide access across our unified platform covering Casino, Sportsbook, and Daily Fantasy Sports.
• Identity verification and fraud prevention: We verify your age (21+ in most states; 19+ in Ontario) and identity as required by our licensing authorities, including the New Jersey Division of Gaming Enforcement, Pennsylvania Gaming Control Board, Michigan Gaming Control Board, and others.
• Payment processing: We process deposits from a minimum of $5 and withdrawals using your verified payment methods, with minimum withdrawal amounts starting from $1 for most methods.
• Geolocation compliance: We verify your physical presence in a licensed state or province to ensure legal access to our draftkings online casino services.
• Personalization and rewards: We use your activity data to personalize your experience, tailor promotions, and manage your Dynasty Rewards membership, including Tier Credits and VIP benefits.
• Responsible gaming: We monitor gameplay patterns to support our responsible gambling obligations and may use your data to apply deposit limits, self-exclusion requests, or cooling-off periods.
• Legal and regulatory compliance: We retain and process data as required by our gaming licenses and applicable laws, including anti-money laundering (AML) and know-your-customer (KYC) obligations.
• Marketing communications: With your consent, we may send you information about DraftKings Casino bonus offers, promo codes, and new features.

Cookies and Tracking Technologies

Our DraftKings Casino platform uses cookies and similar tracking technologies to enhance your experience, remember your preferences, and analyze platform performance. We use the following types of cookies:

• Essential cookies: Required for basic platform functionality, including maintaining your session after your DraftKings Casino login.
• Analytics cookies: Help us understand how users interact with our services so we can improve performance.
• Marketing cookies: Used to deliver relevant promotional content, including DraftKings Casino promo code offers and sign-up bonuses.
• Geolocation cookies: Support our state-level compliance by verifying your physical location.

You may manage your cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our platform, including the DraftKings app and casino games.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

• Regulatory authorities: We share data with gaming regulators in each licensed jurisdiction as required, including the AGCO in Ontario and state-level gaming control boards in the US.
• Payment processors: We share necessary financial data with payment partners to process deposits and withdrawals through methods such as online banking, PayPal, and Trustly.
• Service providers: We engage trusted third-party vendors for identity verification, geolocation, customer support, and technology services. These partners are contractually bound to protect your data.
• Legal obligations: We may disclose your information where required by law, court order, or to protect the rights and safety of DraftKings Casino and its users.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations. Gaming regulations typically require us to retain transaction records and account data for a minimum of five years. When data is no longer required, we securely delete or anonymize it.

Your Privacy Rights

Depending on your jurisdiction, you may have specific rights regarding your personal data. At DraftKings Casino, we respect and support the following rights where applicable:

• The right to access the personal data we hold about you
• The right to correct inaccurate or incomplete information
• The right to request deletion of your data, subject to legal retention requirements
• The right to opt out of marketing communications at any time
• The right to data portability where technically feasible
• The right to lodge a complaint with the relevant data protection or gaming authority in your jurisdiction

To exercise any of these rights, please contact us through the Help Center at support.draftkings.com or via in-app ticketing. We will respond to verified requests within the timeframe required by applicable law.

Data Security

We implement robust technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Our security practices include encryption of data in transit and at rest, two-factor authentication for account access and first-time withdrawals, regular security audits, and access controls limiting data visibility to authorized personnel only. Despite these measures, no system is completely infallible, and we encourage you to use a strong, unique 3h^IpNlZhvNHv#gH for your DraftKings Casino login and to contact us immediately if you suspect unauthorized access to your account.

Children's Privacy

Our services are strictly intended for adults aged 21 or older (19+ in Ontario). We do not knowingly collect personal data from individuals under the applicable minimum age. If we become aware that we have inadvertently collected data from an underage user, we will take immediate steps to delete that information and close the associated account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we will notify you via email or a prominent notice within the DraftKings app or on our website. We encourage you to review this policy periodically. Your continued use of our services following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please reach out to us through the Help Center at support.draftkings.com. For responsible gaming support, you may also contact the 1-800-GAMBLER helpline. We are here to help and will do our best to address your concerns promptly and transparently.